Burbank Police Dispatchers Receive Specialized Training

By On October 28, 2013

Burbank Police Dispatchers Deni Siedschlag, Brenda Perez-Orozco, and Fay Martin. (Photo by Ross A. Benson)

Burbank Police Dispatchers Deni Siedschlag, Brenda Perez-Orozco, and Fay Martin. (Photo by Ross A. Benson)

On Tuesday, October 22nd, the Burbank Police Department Communications Center became only the second law enforcement agency in the State of California to receive certification from the National Center for Missing and Exploited Children (NCMEC). The certification process included training and policy revisions meeting the best practice standards established by NCMEC. The certification has better prepared our dispatchers to handle these critical cases.

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Burbank Communications Center Supervisor Fay Martin. (Photo By Ross A. Benson)

NCMEC Assistant Director of Training and Outreach Craig E. Hill presented the recognition at the City Council meeting. On hand to receive the award (from left to right) was Deputy Chief Tom Angel, Mayor Emily Gabel-Luddy, Captain Ron Caruso, Communications Operator Rita Smith, Communication Supervisor Fay Martin, Communications and Craig Hill.

The Department is grateful for its partnership with NCMEC, the training they provided to the  Communications Center and policy guidance. NCMEC will now use the revised Burbank policy as a national model for other law enforcement agencies.

Burbank Police Dispatcher  Aylin Matavousian, Michelle McCord, April Brownand Tawny  Montes, (Seated). (Photo by Ross A. Benson)

Burbank Police Dispatcher Aylin Matavousian, Michelle McCord, April Brownand Tawny Montes, (Seated). (Photo by Ross A. Benson)

Burbank Police Dispatcher Tawny Montes.( Photo by Ross A. Benson)

Burbank Police Dispatcher Tawny Montes.( Photo by Ross A. Benson)

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Dispatch Supervisor Fay Martin looks through the guidelines that are now in place. (Photo By Ross A. Benson)

 

Deputy Chief Tom Angel, Mayor Emily Gabel-Luddy, Captain Ron Caruso, Communications Dispatcher Rita Smith, Communications Dispatcher Supervisor Fay Martin, Craig Hill, National Center for Missing and Exploited Children (Photo by Ross A. Benson)

Deputy Chief Tom Angel, Mayor Emily Gabel-Luddy, Captain Ron Caruso, Communications Dispatcher Rita Smith, Communications Dispatcher Supervisor Fay Martin, Craig Hill, National Center for Missing and Exploited Children (Photo by Ross A. Benson)