Beware Of BW&P Impersonators


The Burbank Police have issued a community bulletin, warning local businesses to be aware of individuals impersonating Burbank Water & Power employees, making fraudulent claims and attempting to collect money. These impersonators have been calling local businesses, claiming that the business is past due on their BW&P bill and unless they make a payment in the next few hours, their water and power will be shut off. The businesses are then instructed to go to an undisclosed location and provide payment.

“We’ve gotten at least six calls in the past few days,” commented Officer Joshua Kendrick. “They have come from all over town.”

So while no particular part of Burbank has been targeted for this fraud, all local businesses should report any additional attempts to collect funds in this, or other, suspicious ways. BW&P reminds local residents and businesses about the only ways to make a BW&P payment:

Via Mail: BW&P, P.O. Box 631, Burbank, CA 91503-0631
In Person: BW&P offices, 164 W. Magnolia Blvd., M-F 8:00 a.m. to 5:00 p.m.
Special Payment Boxes in the city: for details
Electronic online payments: for details

If you have questions regarding a BW&P employee or payment due call 818-238-3700.