BWP Scammers Strike Again


Phony representatives of the Burbank Water & Power have been at it again. On Wednesday, November 6, the manager of Philly’s Best restaurant took a call from a male individual who said that the business’ utilities would be shut off unless a bill for close to $1000 was paid by 5:00 p.m. that day. The manager followed the caller’s instructions, went to CVS and purchased a “Money Pak” card for the amount indicated. The manager then called the individual back at a number from outside the United States and conveyed the “Money Pak” card numbers.

The next day, November 7, the owner of Philly’s Best wondered why $1000 was missing from the books. The scam was discovered and reported to Burbank Police, according to Sergeant Darin Ryburn of the Burbank Police Department.

BWP reminds local residents and businesses about the only ways to make a BWP payment:

Via mail: BWP, P.O. Box 631, Burbank, CA 91503-0631
In person: BWP offices, 164 W. Magnolia Blvd., M-F 8:00 a.m. to 5:00 p.m.
Special payment boxes in the city: for details
Electronic online payments: for details

For questions regarding a BWP employee or payment due, call 818-238-3700.